1-800-THE-TREE (1-800-843-8733)

TRAINING YOU CAN TRUST

Leading Virtual and Remote Teams

Delivering Results in the Global Workplace

Course: 275 Type: Course Workshop Duration: 3 Days

You Will Learn How To

Build and lead virtual and remote teams to create success in the global workplace
Foster key relationships that reinforce collaboration and team identity
Design team protocols to optimize your team's effectiveness
Facilitate effective and productive teams using appropriate communication technologies
Diagnose and handle the risks of managing distance and diversity
Adapt your leadership style to meet the unique demands of working globally

Course Benefits

Whether communicating with a colleague in the next office or across the world, virtual and remote working (VRW) is the norm of the 21st century. In this course, you gain the skills to lead teams that deliver results across multisite and multinational environments. You learn to manage the collaboration of virtual teams via e-communications and enhance productivity by balancing technological and human communications.

Who Should Attend

Managers, project managers, directors and anyone who leads virtual or remote teams, or off-site employees and projects.

Course Workshop

Interactive, small-group workshops reinforce the concepts presented in the class. Activities include:

Quantifying the effects of separation
Creating a team vision and success criteria
Evaluating communication technologies
Identifying and managing risks in virtual and remote work
Mapping and analyzing the team environment
Analyzing stakeholder priorities
Identifying actions to optimize virtual working effectiveness

Related Courses

Communication Skills - Course 292
Influence Skills - Course 294
Project Team Leadership - Course 346
Management Skills - Course 290
Project Management: Skills for Success - Course 296
Strategic Project Management - Course 287
Coaching Employees to Their Potential - Course 224
Business and Report Writing - Course 219

The PMI R.E.P. logo is a registered mark of the Project Management Institute, Inc.

Upcoming Dates

Mar 4 - 6, 2009
Los Angeles

Mar 25 - 27, 2009
New York

Mar 25 - 27, 2009
Toronto

Apr 22 - 24, 2009
Chicago (Schaumburg)

Apr 29 - May 1, 2009
Washington, DC (Rockville, MD)

Jun 24 - 26, 2009
Washington, DC (Alexandria, VA)

Jun 29 - Jul 1, 2009
New York

Sep 23 - 25, 2009
Toronto

For complete schedule, please visit www.learningtree.com

http://www.learntree.com/courses/275pf.htm

1-800-THE-TREE (1-800-843-8733)

TRAINING YOU CAN TRUST

Leading Virtual and Remote Teams

Delivering Results in the Global Workplace

Course: 275 Type: Course Workshop Duration: 3 Days

Course 275 Contents

Introduction and Overview

Defining virtual and remote working
Dealing with the realities of effective global teamwork
Identifying the benefits and impacts of separation factors

Creating a Leadership Model for the Virtual World

Overcoming the challenges of working in virtual teams

Planning to meet the challenges of a 24-hour world
Unique characteristics of virtual and remote leadership

Responding effectively to the challenges of virtual leadership

Establishing your personal leadership success criteria
Shifting to a new set of leadership priorities

Managing Team Collaboration

Analyzing the impact of distance on collaborative working

Comparing working together with working apart
Factoring in the effect of trust among team members

Quantifying the hidden costs of separation

How time and distance add cost and risk
Measuring the cost/benefit of remote working

Building Team and Organizational Relationships

Establishing the foundation for effective collaboration

Defining 'team' in a wider and more productive sense
Providing what team members need to be successful
Selecting team members who can operate remotely
Mapping the key relationships to enhance team success

Building networks and relationships with key influencers

Navigating organizational and political complexities
Analyzing the perspectives and priorities of stakeholders
Implementing the most effective factor for VRW success

Technology: Filter or Facilitator?

Leveraging virtual technologies

E-mail
The Internet
'Presence' technologies
Conferencing and collaboration tools
Balancing the pros and cons of e-mail

Benefiting from the potential of virtual tools

Distinguishing the five key communication content areas
Evaluating virtual tools to maximize communication
Selecting the optimal virtual infrastructure

Adapting to an Evolving Workplace

Factoring in risk to effective VRW

Adopting a risk-based approach to the planning and execution of work
Assessing the impact of typical risks in VRW situations
Identifying and managing risks at start-up

Investing in virtual team effectiveness

Making the case for investing in virtual team start-up
Building a schedule of roles and responsibilities
Establishing a shared sense of identity and purpose
Structuring assignments to minimize communication gaps

Applying best practices to outsourcing work

Additional risk factors of outsourcing projects
Practical tips for building productive outsourcing and offshoring relationships

Leveraging the Benefits of Distance and Difference

Working with cultural diversity

Exploring levels and categories of culture
Responding positively to the range and depth of cultures
Incorporating cultural differences to benefit the team

When things go wrong at a distance

Proactive approaches to conflict pressure points
Overcoming the isolation factor

Optimizing Virtual and Remote Teams

Managing the dynamics of virtual teams

Developing team ground rules to enhance effectiveness
Orienting new remote team members

Taking a proactive approach to daily leadership

Refocusing leadership actions using a three-level model
Adapting a communication plan to track progress

Implementing Your Post-Course Action Plan

Customizing diagnostic tools for remote and virtual work
Adopting a leadership strategy based on collaborative team work and structured communication

http://www.learntree.com/courses/275pf.htm

1-800-THE-TREE (1-800-843-8733)

TRAINING YOU CAN TRUST

Leading Virtual and Remote Teams Tuition

Delivering Results in the Global Workplace

Course: 275 Type: Course Workshop Duration: 3 Days

Course Tuition

$ 2,390	Standard Tuition
Tuition with a Savings Plan
$ 1,350	10-Day Pass
$ 1,670	Training Passport
$ 1,625	Premium-Pass
$ 2,200	Voucher 10-Pack
$ 2,155	Alumni Gold Discount
$ 2,124	Government Discount

Your Course Tuition Entitles You To...

Class participation
Team workshops
Use of in-class hands-on equipment
Comprehensive course materials
Morning and afternoon refreshments
Course Completion Certificate awarding Continuing Education Units
FREE participation in Professional Certification
FREE participation in College Credit programs (including related exams)

Tuition Savings Plans

Training Passport	3 courses in 12 months As little as $1,670 per course Savings as much as 45% Only $5,000
Premium Pass	4 courses in 24 months As little as $1,625 per course Save as much as 45%
10-Day Pass	A NEW way to save on training 10 days of training for one person Save as much as $990 per course Only $4,500
Training Vouchers	Save as much as $990 per course Fully transferable As low as $2,200 per course
Alumni Gold Discount	Attend your first course and you'll receive a personalized Alumni Gold Discount card, entitling you to save as much as $305 on each course you take within the following 12 months. Take just one course each year and you'll be entitled to ongoing discounts...year after year!

Your Guarantee of Satisfaction

Unless you feel 100% satisfied that Learning Tree delivered even more than you expected, there is no fee for your course attendance. Our Guarantee of Quality lets you experience the value of the course--and then pay only if you feel the course was well worth the tuition.

Enrolling is Easy and Flexible!

Enroll by phone or online. If your plans change, just let us know and, without a fee, you can transfer to another course or cancel your enrollment. Pay after you've taken the course, and then only if you are 100% satisfied.

http://www.learntree.com/courses/275pf.htm